The Creative Journalist uses Australia Post Business Services for all shipping. We have a handling guarantee for ensuring your purchase will be shipped to you within 3 business days. Our delivery times will be in line with Australia Post deliverables
We understand that circumstances change and that you may want to change your mind in relation your purchase.
For our workshops we offer peace of mind by providing a 48 hour cancellation period to change your mind. After this time we can provide an alternate workshop date. However, we will consider each circumstance with empathy and there may be occasions when a refund can be provided.
For individual consulting services 24 hours notice is required to cancel an appointment so as not to incur a fee.
We do not provide refunds on books for change of mind.
